You will then receive a call from us within one hour of your request. FFXIV's newest expansion, 'Endwalker', hits early access on December 3rd, 2021.
#Ffxiv customer support online chat trial#
In urgent cases, such as suspected fraud or account security issues, you can also request a call back from one of our support agents. A community for fans of the critically acclaimed MMORPG Final Fantasy XIV, which has a free trial that includes the entirety of 'A Realm Reborn' AND the award-winning 'Heavensward' expansion up to level 60 with no restrictions on playtime. From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. Within opening hours, Neon also offers the possibility at any point in time to escalate to an agent, if you feel like human intervention is necessary to solve your case. You may have a limited number of FFXIV Service Accounts attached to a single Square Enix Account. If you have any queries about the billing for your pre-order from the Square Enix Store, please contact the Store Support. It can handle simple queries, and offers 24/7 support to help you in urgent situations when no agent is available. FINAL FANTASY XIV: Endwalker Pre-orders and Early Access Please click here if you have a question or problem related to FFXIV: Endwalker pre-orders or Early Access. Final Fantasy XIV: A Realm Reborn is a legendary online multiplayer role-playing game from Square Enix. They’re happy to help you out What is an FFXIV Time Card Discover this cool online multiplayer game in which you explore the amazing world of Eorzea with your own avatar. Neon uses artificial intelligence to understand questions and provide the right answers. Simply contact our customer service by chat or email. Need to talk to us outside of these hours? You can also send us an email or reach out to Neon, our automated N26 Chatbot-24 hours a day. We’re available from 7am to 11pm CET, every day. This chat function is used to initiate contact with Customer Support via e-mail, phone, or online chat with a Customer Support Associate. If you need to talk to us, you can reach one of our agents through our N26 website, or by using the chat function in the app. Contact Customer Support online or by phone (Higher Ed) Instructors and Higher Ed students can contact Customer Support through the Chat option in the support community.
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